Frequently asked questions
How does Family Plan work?
Create a family plan from the Family Plan card, and you'll get a short invite code. Anyone who signs in and enters that code sees and edits the same weekly plan, grocery list, and favorites — changes sync automatically, usually within about 15 seconds.
I can't log in or I'm having account trouble
Forgot your password? Tap "Forgot password?" on the login screen to reset it yourself — no need to wait on us. For anything else account-related, email us at the address above.
I lost my Family Plan invite code
Log in with the account you used to create or join the plan — if the code was saved to that account, you'll see a prompt to restore it automatically. If that doesn't work, contact us with the email address on your account and we'll help you look it up.
How do I delete my account?
Tap "delete account" next to "log out" in the Family Plan card. This permanently deletes your account and can't be undone — it doesn't delete a shared Family Plan for anyone else still on it.
Is my data private?
Your plan, favorites, and grocery list are stored locally on your device unless you join a Family Plan, in which case that data is also stored securely so it can sync between everyone on the plan. See our
privacy policy for the full details.
How does "build new" pick recipes?
It builds a recipe locally from the ingredients you enter — it doesn't search the web or use AI to generate one. You can save anything it suggests to your own recipe list.
Something's not syncing between family members
Make sure everyone is signed in (not just using the app locally) and connected to the internet — sync happens automatically about every 15 seconds while the app is open. If it's been longer than that, try closing and reopening the app.